1. General
These Terms and Conditions apply to all quotations, orders, and contracts for the design, manufacture, and supply of Posi (Metal Web) Joists and associated timber products by Nuneaton Roof Truss Ltd (“the Company”). By placing an order, the customer (“the Client”) accepts these Terms in full.
2. Quotations
2.1 All quotations are based on the drawings and specifications provided at the time of enquiry.
2.2 Quotations remain valid for 30 days from the date of issue unless stated otherwise.
2.3 Any changes to specifications, loading, site conditions, or layout after quotation may result in a revised price being submitted.
2.4 All prices exclude VAT, which shall be charged at the applicable rate at the time of invoicing.
3. Design & Technical
3.1 Designs are prepared using standard load assumptions unless specified otherwise by the Client at the time of enquiry.
• Floor Joist Loads: 1.5kN Live, 0.5kN Dead, 0.35kN Partition
• Roof Joist Loads: 0.685kN Dead, plus Local Snow and Wind Loads
3.2 It is the Client’s responsibility to inform the Company of any additional loads, such as, but not excluded to:
• Solar panels
• Sedum or green roofs
• Mechanical plant
3.3 The Company provides design drawings and calculations for each joist schedule free of charge.
3.4 Revised drawings or reissued calculations may be subject to additional charges if changes are requested after approval.
4. Approvals & Discrepancies
4.1 The Client must check all design drawings and quotations for discrepancies.
4.2 Any issues must be reported in writing before production commences.
4.3 The Company shall not be liable for design errors resulting from incorrect or incomplete information provided by the Client.
5. Lead Time & Production
5.1 Standard lead time is 3 weeks from formal order and written approval of design drawings.
5.2 Lead times may vary due to seasonal demand or production capacity and should be confirmed at time of order.
5.3 Production will not commence until full payment is received (for non-account customers).
6. Payment Terms
6.1 For account holders: 30 days net from invoice date
6.2 For non-account customers: Full payment is required in advance
6.3 Failure to pay on time may result in delayed delivery and/or cancellation of the order.
6.4 All goods remain the property of Nuneaton Roof Truss Ltd until full payment is received (Retention of Title).
7. Delivery & Access
7.1 Delivery is included to site or nearest hardstanding unless otherwise agreed.
7.2 Unless specifically requested, all deliveries are made on articulated vehicles.
7.3 It is the Client’s responsibility to advise of:
• Restricted access
• Requirement for rigid vehicles
• Site constraints (e.g. working hours, safety zones)
8. Offloading
8.1 No offloading service is provided by the Company.
8.2 The Client must ensure:
• Suitable lifting equipment is available
• Qualified personnel are on-site to assist
8.3 A maximum of 2 hours is allowed for offloading.
8.4 Additional time will be charged at £75 + VAT per hour.
8.5 If access is deemed unsafe by the driver, the delivery will be placed at the nearest safe location.
8.6 Aborted deliveries will be charged at a rate based on distance and time.
9. Cancellations & Amendments
9.1 Orders cancelled after design approval but before production may incur a design fee.
9.2 Orders cancelled after production begins are non-refundable and full payment will be required.
9.3 Amendments to design after approval may impact delivery dates and costs.
10. Liability & Warranty
10.1 The Company shall not be liable for:
• Delays caused by third parties, road closures, weather, or abnormal loads.
• Consequential or indirect losses due to late delivery or design changes.
10.2 The Client is responsible for confirming the suitability of the design for the intended use and for ensuring that appropriate approvals are in place.
10.3 Structural calculations are provided in accordance with:
• BS 5268 Part 3
• BS EN 1995 (Eurocode 5)
• PD 6693 UK National Annex
10.4 The Client must inspect all Products upon delivery and notify the Company in writing of any defects, damages, or discrepancies within 5 working days of receipt.
10.5 Failure to notify the Company within this period will be deemed acceptance of the Products as supplied, and the Company shall have no liability for such defects or discrepancies thereafter.
10.6 The Company’s liability for any claim arising from the sale or use of the Products shall be limited to the purchase price of the affected Products.
10.7 The warranty excludes any damage resulting from misuse, improper installation, environmental factors, or unauthorized modification of the Products.
11. Subcontracting
Nuneaton Roof Truss Ltd reserves the right to subcontract any part of an order
12. Collateral Warranties
12.1 Collateral warranties are not included as standard and are subject to approval.
12.2 If accepted, a fee of £500 + VAT will be charged for each warranty.
12.3 Retrospective warranties cannot be issued due to insurance restrictions.
13. Certification
13.1 All products are manufactured using minimum 70% PEFC-certified timber under Certification Number BMT-PEFC-0172.
13.2 CE Certification: 1224-CPR-0354
13.3 ETA Approval: ETA – 20/1169
13.4 ISO 9001:2008 Certified Quality Management System
14. Force Majeure
The Company shall not be held responsible for failure or delay in performing its obligations due to events outside of its reasonable control, including but not limited to fire, flood, storm, strike, pandemic, or supply chain disruptions.
15. Governing Law
These Terms and Conditions are governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Intellectual Property
16.1 All designs, calculations, and drawings remain Seller’s intellectual property.
16.2 Buyer receives a limited, non-transferable license to use designs solely for the intended project.
For queries, disputes, or requests regarding your quotation or delivery, please contact:
Nuneaton Roof Truss Ltd
📍 Unit 1 & 2 Weddington Terrace
Nuneaton, Warwickshire, CV10 0AG
📞 02476 327722
📧 info@nuneatonrooftruss.co.uk
🌐 www.nuneatonrooftruss.co.uk